Siam Motors: The Transformation of Thailand's Longest-Standing Automotive Leader
Case StudyNovember 20, 2024

Siam Motors: The Transformation of Thailand's Longest-Standing Automotive Leader

How Siam Motors Used Employee Insight to Lead Culture at Scale

Siam Motors' Background

Siam Motors Group is one of Thailand's most established automotive organizations, with more than seven decades of history and a workforce spanning multiple generations, functions, and business units.


The Challenge

Turning Belief in Siam Motors' People into Measurable Insight


As Siam Motors continued to grow across generations, leadership recognized that belief alone was not enough. If happy employees drive productivity, the challenge becomes how to understand that experience consistently and identify where the company could move from good to best.


Rather than relying on assumptions, Siam Motors needed a structured way to see how employees actually experienced — so improvement could be measurable and aligned with the company's ambition to become an employer of choice.


Key Highlights

92%

Survey Participation

70+

Years in Business

98

Participants

Why Measurement Mattered

As organizations grow in size, culture becomes harder to see clearly. Signals such as manager feedback, anecdotal input, or isolated engagement indicators can no longer reflect the full employee experience.


This is where engagement surveys play a critical role. Organizations that invest in structured employee listening consistently outperform peers across growth, retention, and employer attractiveness. For Siam Motors, this context reinforced the importance of moving from intuition to insight as a foundation for decision-making.


The Solution

Using Best Places to Work™ Engagement Data as a Leadership Tool


To gain that clarity, Siam Motors partnered with WorkVenture and undertook the Best Places to Work™ certification process. The objective was not recognition, but measurement.


The engagement survey provided a structured framework for capturing employee sentiment across key domains of work, culture, and leadership. Rather than relying on assumptions, WorkVenture now translates employee feedback into clear, comparable insights that reflect how people actually experienced the organization.


Engagement data became a leadership tool, offering a shared reference point to understand strengths, alignment, and opportunities across the organization, grounded directly in employee voice.


ภูมิใจที่ได้การรับรองจาก WorkVenture เพราะเราเชื่อว่าพนักงานที่มีความสุข คือพลังขับเคลื่อนองค์กรสู่ความเป็นเลิศ
Prakasit Phornprapha

Prakasit Phornprapha

President & CEO, Siam Motors Group

What This Means for Siam Motors

By integrating engagement data into leadership discussions, Siam Motors has moved toward a more intentional approach to managing culture. Employee experience is no longer assumed. It can now be understood, monitored, and discussed with clarity over time.


Culture is no longer treated as abstract or intangible. Instead, it has become a measurable part of how the organization evaluates long-term alignment.


Strongest Attributes

Employment stability

Office / Workplace

Environmental / Social Impact

Looking Ahead

As Siam Motors continues to grow and evolve, employee insight will remain a central part of how culture is understood and sustained. Engagement is no longer treated as a periodic exercise, but as an ongoing source of perspective that helps leadership stay connected to how work is experienced across the organization.


The Best Places to Work™ certification represents an important milestone in this journey, reflecting the organization's commitment to listening and learning. More importantly, it reinforces a long-term approach to culture that values consistency, alignment, and continuous feedback as the organization moves forward.


By maintaining a structured approach to listening, Siam Motors is well positioned to adapt to changing expectations while preserving the cultural foundations that employees value most.

Best Places to Work Thailand Certification
Siam Motors Group

Siam Motors Group

Automotive

Employees

5,000+

Industry

Automotive

Certified Year

2024

Jeerawatana Tungborvornpichet

Jeerawatana Tungborvornpichet

Senior Advisor: Corporate & Employer Branding

I help organizations and professionals focused on developing and strengthening employer branding.

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