Krungthai Bank: A Digital Leader Growing Together for Sustainability

Krungthai Bank provides a comprehensive range of financial services including commercial banking, wealth management, and investment services, serving as a leading Thai commercial bank dedicated to Growing Together for Sustainability.

The bank is a digital leader through its Paotang application, enabling over 40 million Thais to access government services and financial opportunities while reducing inequality in the digital economy.

As banking transforms digitally, Krungthai faces the challenge of developing future-ready skills while maintaining a culture that supports sustainable, meaningful careers.

•Digital transformation pressure: Rapid innovation requires employees to adapt continuously, understanding their experience is critical to sustaining engagement.

•ESG-aligned growth: Krungthai is committed to sustainable growth based on ESG principles, employee experience must align with that broader mission.

•Talent in financial services: Competing for skilled professionals in digital banking demands a credible, data-backed employer brand.

Krungthai partnered with WorkVenture and undertook the Best Places to Work™ certification process to measure employee sentiment across the organization.

The structured survey captured feedback across key workplace dimensions, providing leadership with comparable insights into how employees experience culture, leadership, and career development.

Certification transformed employee listening from periodic feedback into a leadership tool grounded in data.

Being certified as Best Places to Work™ brings tangible benefits to Krungthai's people strategy and employer brand.

•Skills for the future: Survey insights help prioritize learning and development initiatives that matter most to employees.

•Stronger alignment: Data provides a shared language for discussing culture and engagement across departments.

•Employer of choice: Certification reinforces Krungthai's reputation as a bank that invests in its people while driving digital innovation.

Krungthai's vision of Growing Together for Sustainability extends to how the bank develops and supports its people.

By maintaining a structured approach to employee feedback, Krungthai is building a workplace where talent can grow alongside the bank's digital and sustainable ambitions.